telephone 0208 406 3758 / 0844 856 5466

email [email protected]

Established 22 Years, Fully Licensed

Terms & Conditions

  1. If you are placing a booking with Fox Limousines, you are confirming you have read and understood Terms and Conditions fully and abide by the agreement between us and you with regard to your booking
  2. We are not held responsible for Financial or Personal Loss to you in the event of Mechanical Breakdown or if the limousine is involved in an accident which therefore cannot be sent to you and Events beyond our control, including Traffic, Accidents, Riots, Civil Disturbance, Industrial Dispute, Terrorism, Threat of War, Natural Disasters, Road Closures, Motorways Shut, Or Virus.
    If a limousine is late because of Traffic There is No Refund
    We are not responsible for any Personal Losses in the Vehicle. You leave your Personal Belongings at your own risk Eg I.Phones, I Pads, Cameras, C.Ds, drinks. Credit Cards, Cash money. You are Responsible for your Own Belongings at all Times.
  3. Smoking and Drug use is Banned at all times in our Vehicles If the driver is aware of Any of these activities in the limousine. The driver will stop the limousine immediately and eject all the passengers.
    We are not accountable for any Financial travel costs.
    If There is Any damage caused to the limousine
    You the Hirer shall be held responsible.
    Including Glasses, which is £10.00 per Glass Broken
    If Anyone in the limousine is Sick, in the limousine while on a journey, it is £150.00 Valet charge
  4. If while Travelling there is Racist, Sexist, unruly behaviour, the journey will be Terminated.
    There are No Refunds
  5. If You want extra drop offs at the end of the journey, if the driver can do some, before their next job, please contact the office, as there is a charge for extra drops depending on the distance Extra drops Cannot Be Done for Free.
  6. Interior of Limousines and Weddings Cars all vary and cannot be guaranteed that the interior will be the same as it is on site. As we have different limousines and wedding cars with different interiors that are not on site.

7. On a booking that is made through the office, a one-way journey constitutes a hours hire only, traffic is also considered if it goes over the hours hire.

8. A pick-up and return are picked up from one destination dropped to the venue and then brought back at a later time that has been booked with the hirer, through the office.

9. On arrival to a job, you have 10-15  minutes grace of waiting time to get into the vehicle, if it goes over 10-15  minutes, then you will be charged waiting time by the hour. Depending on the size of the vehicle. As these limousines have to go from job to job especially on Saturdays, therefore they cannot be running late.

10. When limousines and Wedding cars are booked we cannot guarantee the interior will be the one you booked. The outside is all the same, but they have different colour interiors. But they are top of the range vehicles.

CANCELLATIONS
Once a Deposit is made, it is Non-Refundable, as Firstly we would have to turn away other Customers.

  1. The Deposits go towards Administration Costs,  Paying Staff, Phone Calls.
  2. So we DO NOT REFUND ANY DEPOSITS after the booking has been made after you have decided to Cancel.
  3. Whether the booking has been made A Hour Ago, Week, or  Month Earlier.
  4. If there are Cancellation 6 weeks before booking there is Full Fees too be paid off of the Booking that has been made, for  May, June, July, August, otherwise on other months, 31 days before Booking.
  5. We will at all times send the limousine you have booked, but if there is a Mechanical Breakdown or an Accident on the way to you and we are unable to send the limousine you wanted we shall send an alternative vehicle, which we have available at the yard.
  6. Interior and colour may not be the same. OR we will refund the Deposit if no vehicle is available on day to send to you and you will have to make your own arrangements for transport as there is nothing else we can do if there is a breakdown, with no other vehicle to supply to you,  but breakdowns are   very very rare as all vehicles are very well maintained.
  7. If There is a Breakdown 24 hours before  or on morning of job, or few hours before and we do not have a limousine available on that day as they have all been booked up , we will use another operator last minute if make and model is the same , or can carry the amount of passengers as to not let the customer down last minute. We will use at our discretion. It is better to have a limo, then no limousine turn up.
  8. If  a limousine is late because of traffic or breakdowns. We are not responsible if there is a loss Eg a show,  restaurant , Airport , Prom  or event booked is missed or half missed or even cannot be attended because vehicle  has been late or not turned up, because of breakdown or traffic  we are not responsible  of any financial loss  that may occur, or pay any compensation as these events  are Totally out of our Control
  9. All limos are working vehicles which  are well maintained to the best  of our ability, but on occasions  when  karaoke , air con , does not work It is out of our control, and we do not  take any responsibility .On most occasions the vehicles  will go out evening before  and there is a blow-out . There is not enough time to get them  looked at, the next day they have to go out on booking  .It is choice between having a limo without karaoke, air con etc to no vehicle  turning up
  10. Coronavirus; AFTER THE LATEST ANNOUNCEMENT FROM GOVERNMENT THE COUNTRY IS NOW OPEN FOR BUSINESS. ALL the bookings that were cancelled because of covid have now have been processed and rebooked
  11. From  10th APRIL 2022
  12. We are not rebooking any more of the limousines using the deposit  that had been cancelled because of virus before 10th April  2022
  13. ANY Future new bookings have to be rebooked with new deposit .
  14. Covid is now spreading rapidly again. Any Future booking that have been  cancelled because of virus , customers will lose their deposit , if you want to rebook you have to put another deposit towards a new booking . As we would of turned away other  customers.